Market-driven solutions promote competition and innovation
The most effective driver of quality, innovative and sustainable legal services is the market itself, the Law Society said today as it responded to comments from the Solicitors Regulation Authority.
Land Registry no longer accepting ‘confidential’ documentation (EAT)
The Land Registry is no longer accepting any applications or correspondence relating to applications if they are marked ‘Private and Confidential’ or ‘Private’ or ‘Confidential’ – instead, they are being […]
Still hanging on the telephone – law firms fail the mystery shopping test (LF)
There is still evidence of a culture within law firms where incoming client enquiries are not valued, or seen from the client’s point of view, a new report has found.